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Our water is softer, but doesn't have that slimy "can't get the soap off" feeling. In fact, we felt like the water was more velvety, and that's an unexpected benefit. Pasadena water is VERY hard. I was just tired of cleaning the scale and calcium deposits off faucets, tiles, spots on glasses, etc. While I realize it may take up to 3 months to get the full benefit of our ScaleSolver on our old pipes and fixtures, I can already tell it's working. We were worried that the system would reduce our water pressure. While it may have reduced it a little bit, it's definitely worth it. We also love our new system because our water tastes better, is clearer, and we know we are getting good pure water from every tap in the house. (Softer water without unhealthy salt--FABULOUS!). This is important in Pasadena because we have had buildup in our aerators lately. It's not supposed to be a health issue, but it's nice to know that now all our water is filtered. Lastly, we REALLY like the people we worked with starting with Roger Rignack, our sales person, who was incredibly patient with all of our questions. We also appreciated that Robert and Luis came out with Roger for a pre-installation meeting and discussed all the options for where to put the tanks. But we especially are happy that Joe Hernandez installed our system. Luis was supposed to be here for our installation, but had to go to another job. We were initially a little concerned when only one guy came for the installation, but then Roger showed up and stayed for quite awhile. The more we watched and talked to Joe, the happier we were that he did our installation. It couldn't have worked out better. Joe was meticulous, knowledgeable, and careful. He also answered all of my questions, and left the area "clean as a whistle" before he left. What an asset to your company! He deserves a bonus. We are VERY happy so far with LifeSource. We even had our neighbors over to show them the great work that Joe did. Cathy Duggan, Pasadena, CA

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