LifeSource Water Systems Privacy Policy

Last Updated: November 3, 2025

The Way We Use Information

We use the information you provide about yourself when placing an order to process and complete that order, schedule installation, and provide related customer support. We may also share limited information—such as your name, address, phone number, or email address—with trusted third-party partners who assist us in fulfilling or supporting your service, including delivery, installation, and post-installation feedback or review requests. These partners are authorized to use your information only for those purposes and are required to keep it confidential.

We use return email addresses to respond to inquiries, provide customer service, and send information related to your order, installation, or product experience. We may also share your email address with a trusted third-party review partner for the limited purpose of requesting feedback or an online review about your experience with LifeSource Water Systems. Your email is not sold or shared for unrelated marketing, and you may opt out of review requests at any time.

We may use or disclose the personal information we collect for one or more of the following business purposes:

• To fulfill an order.
• To provide you with information, products or services that you request from us.
• To provide you with email alerts, notices concerning our products or services, or events or news, that may be of interest to you.
• To request feedback or reviews following your installation or service experience, through a trusted third-party partner.
• To improve our website and present its contents to you.
• For testing, research, analytics and development.
• As described to you when collecting your personal information or as otherwise set forth in the CCPA.

Sharing Personal Information

In the preceding twelve (12) months, we have disclosed personal information to third parties for a business purpose, as authorized under applicable law. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We disclose categories of personal information including identifiers, California Customer Records categories, internet or network activity, and geolocation data to the following categories of third parties:

• Our affiliates
• Service providers
• Third parties authorized by you or your agents in connection with products or services we provide

Customer Feedback and Reviews

We may share your name and email address with trusted third-party partners we use to request feedback or online reviews about your experience with LifeSource Water Systems. These partners act solely on our behalf to send review invitations and collect customer feedback. They are not authorized to use your information for their own marketing, and we do not sell or disclose your personal information for unrelated purposes. You may opt out of receiving review requests at any time by contacting us at [email protected].

How You Can Access or Correct Your Personal Information

You may request access to, correction of, or deletion of your personal information that we maintain by contacting us directly. Requests can be submitted by email, telephone, or mail:

To protect your privacy and security, we may take reasonable steps to verify your identity before responding to any such request. Please note that we do not maintain online customer accounts at this time, so requests to review or update your information must be made through one of the contact methods listed above.

Your Choices (Opt-Outs)

To opt out of our email marketing or unsubscribe from our newsletters, contact us using the information above or use the unsubscribe link in the footer of marketing emails. If you choose to opt out, you will continue to receive transactional communications related to your orders and relationship with us.

Text Message Opt-Out

You can opt out of receiving text messages from us by replying “STOP” to any text message you receive from LifeSource Water, or by contacting us at [email protected]. You can also call our customer service team at (855) 483-3092 to request removal from text communications. We will process SMS opt-out requests promptly in accordance with applicable law.